Terms of service

OVERVIEW

Welcome to Atelic! The terms “we”, “us”, and “our” refer to Atelic Pty Ltd (ABN [insert number]). Atelic operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Our Services are powered by Shopify, which enables us to securely provide these Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, please do not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or territory of residence, or you have given consent for any of your minor dependents to use the Services under your supervision.
You may be required to provide accurate, current, and complete information, such as your name, email, billing, and shipping details. You are responsible for maintaining the security of your account credentials and all activities that occur under your account.

SECTION 2 – OUR PRODUCTS
We make every effort to display our products and services as accurately as possible. However, colours and textures may vary depending on your device or screen settings.
We do not warrant that any product or service will meet your expectations or appear exactly as depicted. Product descriptions and availability are subject to change without notice, and we reserve the right to discontinue or limit products at any time.

SECTION 3 – ORDERS
When you place an order, you make an offer to purchase products from us. Orders are subject to acceptance, and Atelic reserves the right to decline, cancel, or modify any order at our discretion. Orders are not confirmed until payment has been processed and accepted.
Please review your order carefully before checkout. Once confirmed, we may be unable to make changes or cancellations. If an order cannot be fulfilled, we’ll contact you using the details provided.
Your purchases are subject to our Refund Policy. You agree that all purchases are for personal use and not for resale.

SECTION 4 – PRICES, TAXES & BILLING
All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
Prices, promotions, and discounts are subject to change without notice. The price charged for an order will be the price displayed at checkout at the time of purchase.
Shipping, handling, and any applicable import duties are additional unless otherwise specified.
You agree to provide current, complete, and accurate payment details for all transactions.

SECTION 5 – SHIPPING AND DELIVERY
We deliver across Australia and to selected international destinations.
All delivery times are estimates only. While we are not liable for delays outside our reasonable control (such as carrier or customs delays), you are entitled to a refund or replacement under Australian Consumer Law if your order is not delivered within a reasonable time.
Once an order is handed to the carrier, title and risk of loss pass to you.

SECTION 6 – AUSTRALIAN CONSUMER LAW
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
If goods fail to be of acceptable quality and the failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
These rights are in addition to any policies we may offer voluntarily.

SECTION 7 – INTELLECTUAL PROPERTY
All trademarks, text, images, graphics, designs, and content available through our Services are owned or licensed by Atelic and protected by Australian and international intellectual property laws.
You may use our materials for personal, non-commercial purposes only. Any reproduction, modification, or redistribution without written consent is prohibited.
“Atelic” and related names, logos, and designs are trademarks of Atelic Pty Ltd. All other trademarks belong to their respective owners.

SECTION 8 – OPTIONAL TOOLS AND THIRD-PARTY LINKS
We may provide access to tools or content from third parties, which are provided “as is” without warranties or endorsement. We are not responsible for third-party websites or their content.
Please review third-party terms and privacy policies carefully before use or purchase. All transactions with third parties are at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Atelic is powered by Shopify, which enables our online store and checkout services. However, any sales, transactions, or communications are between you and Atelic directly. Shopify is not responsible for any aspect of our sales or services.

SECTION 10 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
Because our Services are hosted by Shopify, certain information may be processed by Shopify and its partners outside Australia. Please refer to Shopify’s Privacy Policy for more details.

SECTION 11 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant Atelic a worldwide, royalty-free licence to use and share your content for promotional or operational purposes.
You warrant that your feedback does not violate any third-party rights and does not contain unlawful or offensive material.

SECTION 12 – ERRORS AND OMISSIONS
From time to time, information on our site may contain errors or inaccuracies relating to pricing, descriptions, or availability. We reserve the right to correct these without prior notice, even after you have placed an order.

SECTION 13 – PROHIBITED USES
You may not use our Services for any unlawful, fraudulent, or harmful purpose, including but not limited to transmitting malicious code, collecting personal information, or interfering with security features.
We may suspend or terminate your access at any time if you violate these Terms.

SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at our discretion without notice. You remain responsible for any outstanding payments.
Clauses relating to Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, and Governing Law will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
Except as required by law, our Services and all products are provided “as is” and “as available” without any warranty or condition, express or implied.
We do not warrant that the Services will be error-free, secure, or uninterrupted. Your use of the Services is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Atelic, our directors, employees, agents, or affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, arising from your use of the Services or products.
Nothing in these Terms excludes or limits any rights or remedies you may have under the Australian Consumer Law.

SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Atelic and its affiliates from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 18 – SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision of these Terms does not constitute a waiver. These Terms, together with our Privacy Policy and Refund Policy, represent the entire agreement between you and Atelic regarding your use of our Services.

SECTION 20 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without notice.

SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

SECTION 22 – CHANGES TO TERMS
We may update these Terms from time to time. Updates will be posted on this page, and material changes will be communicated where required by law. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

SECTION 23 – CONTACT INFORMATION
Questions about these Terms of Service can be directed to:
Atelic Pty Ltd (ABN [insert number])
Email: hello@atelic.com.au
Sydney, NSW, Australia